Service Terms

Service Terms
Effective Date: March 3, 2026
Company Name: SS Business Group LLC
Company Address: 75 E 3rd St, Sheridan, WY 82801, United States
Website: https://www.sslearninghub.com/
Email: contact@sslearninghub.com
These Service Terms govern the provision of professional services offered by SS Business Group LLC through the website https://www.sslearninghub.com/.
These terms apply specifically to custom services provided to clients, including consulting, automation setup, chatbot implementation, content systems development, and related digital services.
These Service Terms should be read together with the Terms of Service, Privacy Policy, Refund Policy, and other policies published on the Website.
By requesting or purchasing services from the Company, clients agree to these Service Terms.
1. Scope of Services
SS Business Group LLC provides professional services related to digital productivity systems, artificial intelligence workflows, content systems, and website automation.
Services may include but are not limited to:
Website chatbot implementation
AI productivity system setup
Automation workflow design
Prompt libraries and documentation
Digital course production consulting
Content system development
Website lead capture configuration
Digital productivity frameworks and documentation
Each service engagement may have a defined scope based on the project requirements.
The exact deliverables, timelines, and pricing may be communicated through written communication, proposals, or service agreements prior to project initiation.
2. Service Requests
Clients may request services by submitting:
Contact forms on the Website
Quote requests
Direct email communication
Project inquiries through available communication channels
The Company may evaluate service requests and determine whether a project aligns with its capabilities and operational capacity.
The Company reserves the right to decline service requests at its discretion.
3. Project Definition
Before beginning a service engagement, the Company may define:
Project scope
Expected deliverables
Estimated timeline
Project milestones
Payment structure
Communication methods
Required client materials
Project details may be confirmed through written communication including email or a project outline.
Any work performed outside the agreed scope may require additional fees.
4. Client Responsibilities
Clients are responsible for providing accurate and complete information necessary to perform services.
This may include:
Website access credentials
Technical documentation
Brand assets
Content materials
Business objectives
Platform access permissions
Feedback on deliverables
Clients must provide required information in a timely manner.
Delays in providing necessary materials may result in project delays.
The Company is not responsible for delays caused by incomplete or late information provided by clients.
5. Communication and Collaboration
The Company aims to maintain clear communication throughout service engagements.
Communication may occur through:
Email correspondence
Scheduled calls
Written project updates
Shared documentation
Clients are expected to review deliverables and provide feedback within a reasonable timeframe.
Failure to respond within reasonable timeframes may delay project completion.
6. Revisions and Adjustments
Some services may include a limited number of revisions depending on the nature of the project.
Revision policies may be communicated before work begins.
Revisions may include adjustments to deliverables within the agreed project scope.
Requests for significant modifications or new deliverables outside the agreed scope may require additional fees.
7. Timeline Expectations
Estimated timelines may be provided for service projects.
Project timelines depend on multiple factors including:
Project complexity
Availability of client materials
Technical dependencies
Client responsiveness
External platform limitations
Timelines provided by the Company are estimates and may change if circumstances beyond the Company’s control affect project progress.
8. Payment Terms
Services may require payment prior to the start of work unless otherwise agreed.
Payment methods may include:
Credit or debit card payments
Stripe payment processing
ACH transfers
Wire transfers
Other supported payment systems
Invoices may specify payment deadlines.
Work may not begin until payment requirements have been satisfied.
For larger projects, milestone based payment structures may be used.
9. Third Party Platforms
Certain services may involve integration with third party platforms or tools.
Examples may include:
Website platforms
Automation tools
AI systems
Analytics services
Hosting providers
Marketing platforms
The Company is not responsible for limitations, changes, outages, or policy updates imposed by third party platforms.
Clients are responsible for maintaining active accounts with necessary third party services when required for project implementation.
10. Intellectual Property Ownership
Unless otherwise specified in a written agreement, intellectual property ownership is defined as follows.
The Company retains ownership of:
Internal frameworks
Methodologies
Templates
Automation concepts
Educational materials
Prompt libraries
Documentation structures
Clients may receive a license to use project deliverables for their internal business use.
Clients may not resell, redistribute, or commercialize materials created by the Company without written permission.
Any pre existing intellectual property owned by the client remains the property of the client.
11. Confidentiality
Both the Company and clients agree to respect the confidentiality of sensitive business information shared during service engagements.
Confidential information may include:
Business strategies
Technical systems
Customer data
Internal documentation
Access credentials
Both parties agree not to disclose confidential information to unauthorized third parties unless required by law.
Reasonable precautions should be taken to protect confidential information.
12. Service Limitations
Services provided by the Company are limited to the scope defined for each project.
The Company does not guarantee:
Specific financial outcomes
Business growth results
Revenue increases
Search engine rankings
Marketing performance results
System performance on third party platforms
Project outcomes may depend on factors beyond the Company’s control.
13. Limitation of Liability
To the fullest extent permitted by applicable law, SS Business Group LLC shall not be liable for:
Indirect damages
Loss of profits
Business interruption
Loss of data
Technical issues caused by third party platforms
Decisions made by clients based on project deliverables
Reliance on automation systems or AI tools
The Company’s total liability for any claim related to a service engagement shall not exceed the amount paid by the client for the specific service in question.
14. Service Termination
The Company reserves the right to terminate or suspend services if:
Clients violate applicable policies
Clients engage in abusive behavior
Clients fail to provide required information
Clients attempt to misuse deliverables
Clients fail to complete required payments
In cases where services are terminated due to policy violations, refunds may not be issued.
15. Force Majeure
The Company shall not be responsible for delays or inability to perform services caused by events beyond reasonable control.
Such events may include:
Natural disasters
Technical infrastructure failures
Government restrictions
Internet outages
Third party platform disruptions
Unexpected operational interruptions
Project timelines may be adjusted in such circumstances.
16. Updates to Service Terms
The Company may update these Service Terms periodically.
Updated versions will be published on the Website with a revised Effective Date.
Continued use of services after updates constitutes acceptance of the revised terms.
17. Contact Information
For questions regarding these Service Terms or service engagements, users may contact the Company.
Company Name: SS Business Group LLC
Company Address: 75 E 3rd St, Sheridan, WY 82801, United States
Website: https://www.sslearninghub.com/
Email: contact@sslearninghub.com